Do I need to lodge a return?

Most people will have to lodge a return.


If you paid tax under PAYG withholding or had tax withheld from payments made to you, you definitely need to lodge a return. If you didn’t have any tax withheld, there are several conditions under which you may still have to file. It all depends on whether you are eligible for the senior Australian tax offset and whether you received any Government payments, pensions, or allowances. Continue reading “Do I need to lodge a return?”

How will I know the status of my return?

The Status Page

After you lodge your return you will still be able to log into your account. You will receive up-to-date information regarding the status of your return and your refund on the Status Page. You will also be able to leave messages for our customer service representatives. If this page does not display your return’s status, it most likely means you have not completed your return.

What documents do I need to begin?

Required Documentation

You will need all tax-related financial documentation you received and records you have kept throughout the year. These include:

  • Payment summaries from each employer or payer from whom you received income
  •  All statements from financial institutions such as banks and building societies
  • Dividend statements
  • Statements of earnings from a unit trust or managed investment fund
  • Buy and sell advice from your investment advisor or stockbroker
  • Receipts if you are claiming any deductions

Why should I use your tax service?

Answer Simple Questions

To begin with, complete an easy online questionnaire with a simple yet comprehensive set of questions. E-Lodge’s software prepares your return for you. It provides the maximum amount of deductions and offsets possible, calculating your refund at each stage of the interview process.


Accountants Review your return

Then, when you finish your return, an E-Lodge accountant reviews your account and lodge your return. This prevents any errors, potential audit triggers, and deductions or offsets you may have missed. 


Friendly customer service

No place but E-Lodge gets you the exhaustive precision of a state-of-the-art computer algorithm combined with friendly, personal customer service. With professional tax agents ready to assist you at every step via email, phone, or live chat, E-Lodge takes your tax needs seriously. 


Get your Refund fast

Finally, you receive your refund in your bank account.  in just 10 working days.

How do I use E-Lodge?

It’s simple.
Step 1: Create an account.

You can get started by clicking the “Create an Account” button at the top of the page.

Step 2: Answer questions.

After creating an account all you have to do is answer the questions in the interview and complete the short checkout process. If you need any assistance along the way, you can consult the live support team at no extra cost.

Step 3: Recieve your refund.

When your tax return is lodged and accepted by the ATO, you will receive your refund in just 10 working days.